Returns

In Store

We really hope you love your French Grey purchases but if for any reason you'd like to return your item(s), we can issue a credit note or exchange within 30 days of purchase. 

 

Online

We accept returns from online orders. Inform us within 7 days of receiving the product and return to us within 14 days of purchase. 

Please send your unwanted item(s) back, via Royal Mail 2nd Class, along with your paperwork to:
French Grey, 3 Long Street, Tetbury, GL8 8AA
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Goods must be returned in original condition and packaging.
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A refund will be processed once we receive the return. It may take around 3-5 working days after process for this to show on your account. 

For any further assistance, or if you have ordered a bigger item that needs collection, please phone us on 01666 238090 at our Tetbury shop.

Thoughtfully curated, with a love for both timeless and joyful design

French Grey was founded in 2006 by Sally Marks, born from a long-standing love of interiors and the belief that our homes should reflect how we truly live.

Based in the Cotswolds, I created French Grey to curate pieces that feel considered, characterfuland easy to live with - whether that's something timeless and neutral, or a piece that brings colour, personality and joy into a space.

Our approach

I've always believed the best homes are layered and personal.

At French grey, our collections balance classic design with more trend-led finds. Alongside natural materials, soft textures and calming tones, you'll also find playful colour, modern shapes and pieces that feel current and uplifting.

I don't follow trends for the sake of it, but I do love introducing fresh ideas that sit beautifully alongside more timeless favourites.

Inspired by the cotswolds - but not limited by it

Living and working in the Cotswolds shapes everything I do.

The landscape, the slower pace of life and the character of old stone buildings all influence the way I curate collections. That sense of warmth and authenticity sits at the heart of French Grey - always balanced with a love of evolving interiors and modern living.

My aim is simple: to help create homes that feel welcoming, relaxed and full of personality.

A small, woman-founded business

French Grey is proudly founded by a woman and run by women, and remains a small independent business.

I'm involved in every part of the process - from sourcing and styling to packing and sending orders. Supporting small businesses truly makes a difference, and I'm incredibly grateful to everyone who chooses to shop with us.

Thank you for being here

Whether you're searching for something special or simply browsing for inspiration, I hope French Grey feels like a welcoming place to explore.

Thank you for supporting my small business.

Sally x

Proudly based in the Cotswolds, England