Returns

We really hope you love your French Grey purchases but if for any reason you'd like to return your item(s), we can issue a credit note or exchange within 30 days of purchase. 

We accept returns from online orders. Inform us within 7 days of receiving the product and return to us within 14 days of purchase. 

Please send your unwanted item(s) back, via Royal Mail 2nd Class, along with your paperwork to:

Goods must be returned in original condition and packaging.

.

A refund will be processed once we receive the return. It may take around 3-5 working days after process for this to show on your account. 

For any further assistance, or if you have ordered a bigger item that needs collection, please phone us on 01225 425684 at our Bath shop.